Your first consultation starts with a WhatsApp message, not a waiting room, and it ends with a written, itemised treatment plan you can take away and think about, with no payment and no obligation to book anything. Here’s exactly what happens between those two points, step by step.
Key Takeaways
- It starts with photos and any existing X-rays sent via WhatsApp, reviewed by our treating clinical team
- A video consultation is available if you’d rather talk through your case directly, rather than exchange messages
- You receive a written, itemised treatment plan and cost estimate before you pay anything or book any travel
- The plan you receive remotely is an estimate; it’s confirmed or adjusted on Day 1, once a panoramic X-ray is taken in person
- There’s no deposit to reserve anything and no pressure to proceed after your consultation
Step 1: Send Your Photos and Any Existing X-Rays via WhatsApp
The first step is simple on purpose. You send clear photos of your teeth, from a few angles, along with any existing X-rays or previous treatment notes you have, to our UK WhatsApp number. There’s no form to fill in first and no appointment to book just to start the conversation.
Our treating clinical team reviews what you’ve sent and responds with an initial read on your case, what looks straightforward, what might need a closer look, and what questions they still have. For some patients, especially straightforward cases like a single missing tooth or a smile design enquiry, this exchange alone is enough to move to a written estimate. For others, particularly more complex cases involving multiple missing teeth or existing bone loss, the next step is usually a video consultation.
Step 2: A Video Consultation With Your Treating Clinical Team
If your case benefits from more than a written exchange, or you’d simply prefer to talk it through, a video consultation is available with the same clinical team who would treat you in Antalya, not a call centre or a sales team working from a script. This is where most patients ask the questions that matter most to them: why one treatment is being recommended over another, what happens if something looks different once you’re there in person, and what the day-to-day experience of treatment actually involves.
Claire, a 52-year-old from Sheffield, had read conflicting advice online about whether she needed All-on-6 or could keep more of her natural teeth with individual implants. Rather than guessing from forum threads, she sent photos via WhatsApp and booked a video consultation. Her treating clinician talked her through what her specific X-rays showed, explained why a mixed approach, saving several teeth and replacing others, was realistic in her case, and answered her follow-up questions directly, before she’d committed to anything.
Step 3: Your Written, Itemised Treatment Plan
Whether your case moved through a WhatsApp exchange alone or included a video consultation, the next document you receive is a written, itemised treatment plan. This isn’t a single headline price. It names the specific materials involved (for example, which implant brand or crown material), breaks down the cost by treatment, and outlines the likely timeline for your visit, or visits, if your treatment requires more than one trip.
This document is provided at no charge and with no obligation to book any travel. It’s also the single most useful thing to insist on wherever you’re considering treatment, since a vague headline price without this level of detail makes it much harder to compare clinics honestly.
Wondering what your own treatment plan would look like? Send your photos via WhatsApp, and our treating clinical team will talk you through what’s realistic for your case before you commit to anything.
What Happens on Day 1, In Person
The plan you receive before travelling is described as an estimate deliberately, because it’s based on photos and, where available, existing X-rays, not a physical examination. On Day 1 at the clinic, a panoramic X-ray is taken and reviewed before any treatment step goes ahead. Occasionally this reveals something that wasn’t visible remotely, for example, a patient expecting a single implant may need a sinus lift first to support it properly. When that happens, our dental team explains exactly what’s changed and why, and confirms any adjustment to your plan and cost before proceeding, never after the fact.
For most patients, the Day 1 review confirms the remote estimate closely. The point of this step isn’t to introduce surprises, it’s to make sure nothing is finalised on assumptions alone.
What This Process Doesn’t Include
It’s worth being direct about what a DRA Dental consultation is not. There’s no deposit taken to reserve a consultation, a video call, or a written plan. There’s no countdown pressure to book before a discount expires, and no obligation to travel once you have your treatment plan in hand. If you decide not to proceed, or want to compare it against another clinic’s plan first, that’s a normal, expected part of the process, not something that needs justifying.
Practical Steps to Get the Most Out of Your Consultation
A few things help your treating clinical team give you an accurate initial read:
- Send clear, well-lit photos from multiple angles, including your bite closed and open, rather than a single close-up
- Include any existing X-rays or previous treatment notes, even if they’re a few years old
- Write down your main questions beforehand, especially around timeline, materials, and what happens if your case turns out to be more complex than expected
- Ask for the video consultation option if your case feels complicated, rather than working through it over text alone
None of this guarantees a specific treatment recommendation, but it does mean the estimate you receive is based on as complete a picture as possible.
Frequently Asked Questions
How do I start a consultation with DRA Dental?
Send photos of your teeth, and any existing X-rays, via WhatsApp to our UK number. There’s no form or appointment needed to begin.
Is the first consultation free?
Yes. Reviewing your photos, a video consultation if needed, and your written treatment plan are all provided at no charge and with no obligation to book travel.
Will I speak to an actual dentist, or a sales team?
A video consultation, when needed, is with the same treating clinical team who would carry out your treatment in Antalya, not a separate sales or coordination team.
How accurate is the treatment plan I get before travelling?
It’s a genuine estimate based on your photos and any existing X-rays, and it’s accurate for most patients. It’s confirmed, or occasionally adjusted, on Day 1 once an in-person panoramic X-ray is taken.
Do I need to pay a deposit to get a treatment plan?
No. There’s no deposit for the consultation, video call, or written plan. Payment only happens once you’re at the clinic, split across your visit or visits according to your confirmed plan.
Where is DRA Dental Clinic located?
DRA Dental Clinic is located in Kundu, Lara Beach, Antalya, Turkey.
Part of Türkiye's Official Health Tourism Program
Ministry of Health Authorization Certificate
A Realistic Picture
Your first consultation with DRA Dental is designed to give you a genuine, itemised answer before you commit to anything, not a sales pitch with a deadline attached. Photos and X-rays via WhatsApp, a video consultation if your case calls for it, and a written plan you can take away and compare, in that order, with no pressure at any point.
Send your photos via WhatsApp, or get in touch to start the conversation before you book anything.